Mabie Farm Park

Quad bikes, donkey rides, animal feeding, go karts more ...

About Us
1.1 Mabie Farm Park are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@mabiefarmpark.co.uk.

1.2 Our Contact details:
Mabie Farm Park
Burnside Farm, Mabie, Dumfries, Dumfries and Galloway, DG2 8EZ, United Kingdom
Phone: +44 (0)1387 259666
Email: info@mabiefarmpark.co.uk
VAT Reg. 265 2649 42 ### #### ##

Making A Purchase
2.1 General: Making a purchase could not be easier. Simply browse our online shop, click the "buy" button alongside any items that you wish to buy and put them in your shopping basket. After you have finished your shopping, click on "Checkout Now" and you will be asked to complete a few details so that we may fulfil your order.

We can accept all major credit and debit card and we will not charge for any item until it is ready to send to you. The contract of sale commences upon acceptance of your payment and our despatching the goods.

2.2 Payment Security: Our payments system is managed by Actinic, a trusted leader in secure online shopping solutions.
All credit/debit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Shipping And Handling
3.1 All goods are despatched via Royal Mail and Parcelforce services. Goods can be despatched from our shop Monday to Saturday.

3.2 You are given the choice of service available, allowing you to balance speed/type of delivery with the cost of the service. The cost of postage is calculated on up-to-date figures from Royal Mail and Parcelforce and is based on the weight of the items in your order and the delivery service you select.

3.3 Any date or period for delivery will be considered as indicative only, although it is our policy to try to fulfil all orders within the timeframes stated. Heavy items might take longer to deliver. We cannot be held responsible for delays in the delivery caused by our suppliers, or any other third party.

3.4 Failure to take receipt of goods at the given address will permit the carrier to use an address nearby. Should this fail the carrier will leave advice to contact them. If the goods are not collected within a reasonable time, they will be returned to Mabie Farm Park

Back Orders
4.1 If any items in your order are out of stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
5.1 For orders made from the UK or the European Union, 17.5% VAT is added to the cost of all goods in the shop. All other orders are VAT free and you should click the exempt button to reduce the VAT to zero.

Guarantee
6.1 Goods may be cancelled within 7 working days of receipt and must be returned in their original condition and packaging within 21 days.

6.2 Postage relating to the return of goods must be undertaken by the customer.
Upon receipt of the goods, a refund for the returned item will be made in the appropriate form (ie. credit card)

6.3 Prices may be changed without prior notice with the exception of a valid 'order in progress'.

Reaching Us
If you need to reach us, please email us on info@mabiefarmpark.co.uk, alternatively, you can call on +44 (0)1387 259666 or write to us at;
Mabie Farm Park
Burnside Farm, Mabie, Dumfries, Dumfries and Galloway, DG2 8EZ, United Kingdom

Privacy Policy
Mabie Farm Park do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes